Translation ― Send us the original document written in Language A (source), and we will provide the equivalent version in Language B (target).

Transcreation ― Going beyond language equivalence, we will re-create your messaging while keeping the target market's cultural aspects in mind to provide an authentic experience.

Localization ― We analyze all the technical aspects of a 360º target message, ensuring that special characters, interface limitations, and platform compatibility requirements are met.

Transcription ― Send us the original audiovisual material in Language A, and we will provide an accurate text version of that piece in the very same language.

Audio-to-text translation ― We will listen to the original audiovisual material in Language A and provide an accurate version of that piece in the Language B of your choosing.

Subtitling ― Send us the original audiovisual material, and we will provide full-service subtitles in the same language or in the Language B of your choosing while producing viewer-friendly captions.

Language Review ― We provide proofreading, editing, reviewing, and summarization services to ensure that your final copy reads naturally in the Language B of your choosing.

Desktop Publishing ― We use page formatting tools to provide a visually equivalent version of your document that incorporates your original message in the Language B of your choosing.

Computers and Technology ― websites, online platforms, computer software, apps, mobile games, hardware specifications, help files, instructions, user manuals, knowledge base articles

Corporate Communications ― news articles, press releases, news clippings, Corporate Social Responsibility (CSR) reports, newsletters, magazines, client outreach programs, stakeholder presentations, miscellaneous publications

Marketing and Advertising ― textual, audiovisual, and interactive campaigns, market research studies, client and consumer satisfaction surveys, pitch decks, narrative storytelling, social media campaigns, brand guidelines

Human Resources ― employee handbooks, training programs, performance reviews, personal protective equipment (PPE) guidelines, work safety procedures, code of conduct policies, cybersecurity campaigns

Business Matters ― articles of incorporation, bylaws and minutes, contracts and agreements, non-disclosure agreements (NDA), certificates of compliance, privacy policies, dispute resolutions

Hospitality and Tourism ― destination profiles, travel guides, hotel and resort websites, booking engines, menus and culinary guides, promotional brochures, excursion itineraries, guest welcome packets, local activity listings

Health and Wellness ― patient education materials, clinical trial summaries, medical history records, pharmaceutical leaflets, fitness and nutrition tips, wellness brochures

Nature and Environment ― Material Safety Data Sheets (MSDS), sustainability studies, environmental impact assessments (EIAs), renewable energy proposals, regulatory compliance filings

Immigration and Human Services ― personal records (birth, marriage, and death certificates), visa processing documents, immigration applications, public assistance forms

General and Special Education ― Individual Education Plans (IEPs), standardized testing, academic records (school transcripts, diplomas, certificates), school district communications, student handbooks

Computer-Assisted Translation (CAT) ― A desktop or online program that records a translator's progress while we translate your documents, so that we can save our work in a client-dedicated database to recall our past collaborations and manage specific terminology to provide language consistency in the long term. We currently work with the following tools: Wordfast, memoQ, Phrase, XTM, and Trados Studio.

Editable document ― A file whose text can be selected by a text editor and whose words can be counted electronically by either these programs or a CAT tool.

Desktop Publishing (DTP) ― The act of formatting the layout of pages on publication software in order to have documents ready for print.

Hard copy ― Unlike an editable document, the contents of hard copy materials cannot be selected by a text editor and, consequently, its word count cannot be determined for quoting purposes. Hard copy files include printed documents sent by regular mail or fax and scanned documents transformed into image or PDF files. Hard copy material cannot be used with CAT tools, which would be unable to "see" the text contained in such file formats.

Language A ― The original language in which a material was written. The same as source language.

Language B ― The language into which a material will be translated. The same as target language.

Machine Translation ― The act of translating a document through a computer program, without human intervention. It should not be mistaken by the act of a translator using a CAT tool to record his/her own translation.

Matches (or Fuzzy Matches) ― Sentences found in the text being translated that are retrieved by the Translation Memory because a similar content has already been translated in the past. They are usually divided into percentage groups (50%-99%) and collectively called Fuzzy Matches.

Portable Document Format (PDF) ― A popular format, also known as PDF, which was created by Adobe Systems in 1993 and is used for both text documents and publications. Documents converted into PDF are lighter and can be read by several programs in different operating systems, but can only be edited by special software, the most popular of them being Adobe Acrobat and Foxit.

Publication Software ― Used to create page layout for Desktop Publishing assignments. Programs include InDesign, QuarkXpress, Microsoft Publisher, and Scribus, among others.

Quote ― When working with editable documents and using a CAT tool, translators are able to provide a quote for their services based on the number or new words, matches, and repetitions found in the translatable text. The more matches and repetitions, the bigger the discounts will be.

Repetitions ― CAT tools are able to analyze the material to be translated and determine how many segments are repeated within the original text, thus allowing for discounts.

Segment ― A sentence that is recognized and isolated by a CAT tool to either find a match within the existing content of a Translation Memory or add it to the database.

Source document ― The document to be translated.

Source language ― The original language in which a material was written. The same as Language A.

Tags ― Coding used in some file formats to create the respective layout and data structure, such as in web files (html, php, etc.) and slide presentations. When using a CAT tool, a translator can isolate such coding as to not have it included in the final word count report and to not interfere in it, which would affect file functionality.

Target document ― The document resulting from the translation.

Target language ― The language into which a material will be translated. The same as Language B.

Translation Memory (TM) ― A database made of translation units recorded by a translator using a CAT tool.

Translation Unit (TU) ― The combination of a source segment and a target segment, which is recorded into the database as a single unit that can be later leveraged as a match or repetition.

Terminology Base (TB) ― A database containing terminology.

Text Editor ― Software used to create and edit text files, such as Microsoft Word and Open Office Writer.

Word count report (log) ― A report generated by a CAT tool containing a breakdown of the word count found in the source document, which allows for a translation quote.